Alvar Pet logo
Alvar Pet logo

All articles

What can I do if my payment method is not accepted?Updated 8 months ago

If you receive an error message regarding your payment information, please try the following steps:

  1. Check with your bank that automatic debits are set up and approved on your account. 
  2. Make sure there is enough money in your account
  3. Try the payment again. Sometimes there are short interruptions in the bank's network connections and a transaction is rejected. 
  4. Contact us via e-mail at [email protected] and we will gladly help you in the matter.
Was this article helpful?
Yes
No