What are the advantages of your subscription?
Alvar's subscription model is there to make your life as a dog owner easier.
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Subscription
How do I cancel my subscription?
If you don't want to continue your subscription, you can cancel it in your customer page. Click edit in the subscription view and scroll down the editing page until you see "cancel subscription" button. Click the button and choose a reason for cancel
How to order food for multiple dogs?
You can order food for as many dogs as you need. All the dogs can have their individual subscriptions or you can add all the recipes needed under one single subscription. If you want to combine your dogs' orders, we are happy to help. If you want to
What can I do if my payment method is not accepted?
If you receive an error message regarding your payment information, please try the following steps:
Is it possible to have a subscription without dry food?
Yes, you can have a subscription without kibbles. Simply delete the kibble recipe from your subscription and add all the other products you would like to order.
How can I put my subscription on-hold?
You can make changes to your subscription at your customer page. To put your subscription on hold, you can either